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Privacy Policy

Privacy Policy - the basics

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Flourishing Through LLC
Effective Date: 10.01.2025
Last Updated: 12.09.2025

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1. INTRODUCTION

Welcome to Flourishing Through ("we," "our," or "us"). We are committed to protecting your privacy and being transparent about how we collect, use, and share your information.

This Privacy Policy explains how we handle your personal information when you:

  • Visit our website at [website URL]

  • Use our mobile application ("App")

  • Subscribe to our membership services

  • Interact with our content and community features

By using our services, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree with this policy, please do not use our services.

2. INFORMATION WE COLLECT

2.1 Information You Provide Directly

Account Information:

  • Name and email address

  • Username and password

  • Payment information (processed by third-party payment processors)

  • Subscription preferences

Profile Information:

  • Age or date of birth

  • General health interests and goals

  • Communication preferences

Health and Wellness Tracking Data:

  • Physical changes you choose to track

  • Mental health observations you choose to record

  • Social well-being notes you choose to document

  • Personal journal entries and notes

Community Participation:

  • Posts, comments, and messages in community features

  • Feedback and survey responses

2.2 Information Collected Automatically

Usage Information:

  • Pages viewed and features accessed

  • Time spent on different sections

  • Articles read and content interactions

  • Search queries within the platform

Device Information:

  • Device type and operating system

  • Mobile device identifiers

  • IP address

  • Browser type and version

Analytics Data:

  • App performance data

  • Error reports and crash logs

  • General usage patterns and statistics

2.3 Information from Third Parties

  • Payment confirmation from Apple App Store or Google Play Store

  • Authentication information if you use social login (future feature)

3. HOW WE USE YOUR INFORMATION

We use your information for the following purposes:

Service Delivery:

  • Provide access to membership content and features

  • Process and manage your subscription

  • Enable tracking and journaling features in the App

  • Deliver personalized content recommendations

Communication:

  • Send account-related notifications

  • Provide customer support

  • Send newsletters and updates about our services (with your consent)

  • Notify you about changes to our services or policies

Improvement and Development:

  • Analyze usage patterns to improve our services

  • Develop new features and content

  • Conduct research on perimenopause and women's health (in aggregate, de-identified form)

  • Troubleshoot technical issues

Legal and Safety:

  • Comply with legal obligations

  • Enforce our Terms of Service

  • Protect against fraud and abuse

  • Defend our legal rights

4. WASHINGTON STATE HEALTH DATA PROTECTIONS

4.1 My Health My Data Act (MHMDA) Compliance

As a Washington State-based company collecting health data from Washington consumers, we comply with the Washington My Health My Data Act (RCW 19.373).

Consumer Health Data includes information that:

  • Identifies or is reasonably capable of being associated with you, AND

  • Relates to your past, present, or future physical health, mental health, disability, diagnosis, or healthcare

Your Rights Under MHMDA:

  • Right to Access: You can request access to your consumer health data

  • Right to Delete: You can request deletion of your consumer health data

  • Right to Withdraw Consent: You can withdraw consent for processing at any time

  • Right to Data Portability: You can receive your data in a portable format

Our Commitments:

  • We will not sell your consumer health data

  • We will not share your health data without your explicit consent, except as required by law

  • We implement reasonable security measures to protect your health data

  • We conduct regular security assessments

  • We limit access to health data to authorized personnel only

4.2 Geofencing Restrictions

We do not:

  • Use geofencing technology around healthcare facilities

  • Collect location data to identify individuals seeking health services

  • Track your visits to health-related locations

5. HOW WE SHARE YOUR INFORMATION

We do not sell your personal information or consumer health data.

We may share your information in the following limited circumstances:

Service Providers:

  • Payment processors (Apple, Google) to process subscriptions

  • Cloud hosting providers for data storage

  • Analytics providers to understand usage patterns (using de-identified data when possible)

  • Email service providers for communications

All service providers are contractually obligated to protect your information and use it only for the purposes we specify.

Legal Requirements:

  • When required by law, regulation, or legal process

  • To protect our rights, property, or safety

  • To prevent fraud or security threats

  • In connection with legal proceedings

Business Transfers:

  • In the event of a merger, acquisition, or sale of assets, your information may be transferred (you will be notified of any such change)

With Your Consent:

  • When you explicitly authorize us to share information

  • For community features, as described in Section 11

Aggregated Data:

  • We may share de-identified, aggregated data for research or informational purposes

6. DATA SECURITY

We implement reasonable administrative, technical, and physical security measures to protect your information, including:

  • Encryption of data in transit and at rest

  • Secure authentication protocols

  • Regular security assessments and updates

  • Limited access to personal data on a need-to-know basis

  • Employee training on data protection

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

7. DATA RETENTION

We retain your information for as long as necessary to:

  • Provide our services to you

  • Comply with legal obligations

  • Resolve disputes

  • Enforce our agreements

Account Data: Retained while your account is active and for a reasonable period after closure (typically 90 days, unless legally required to retain longer)

Health Tracking Data: Retained according to your preferences; you can delete this data at any time through the App

Financial Records: Retained as required by law (typically 7 years for tax purposes)

Anonymous Usage Data: May be retained indefinitely in aggregated form

8. YOUR PRIVACY RIGHTS

8.1 General Rights

Access: Request access to the personal information we hold about you

Correction: Request correction of inaccurate information

Deletion: Request deletion of your information (subject to legal retention requirements)

Opt-Out: Unsubscribe from marketing communications

Data Portability: Receive your data in a portable format

8.2 Washington State Residents

If you are a Washington resident, you have additional rights under MHMDA (see Section 4.1) and the Washington Privacy Act (if enacted).

8.3 How to Exercise Your Rights

To exercise any of these rights, contact us at:

We will respond to your request within 45 days (or as required by applicable law).

9. CHILDREN'S PRIVACY

Our services are intended for adults aged 18 and over. We do not knowingly collect information from children under 18. If we discover we have collected information from a child under 18, we will delete it promptly.

10. THIRD-PARTY SERVICES

10.1 Payment Processing

Subscription payments are processed through:

  • Apple In-App Purchase (for iOS users)

  • Google Play Billing (for Android users)

  • Wix Payments (powered by Stripe) for website-based memberships and services 

These services are governed by Apple's, Google's, and Wix's respective privacy policies. We receive only confirmation of payment, not your payment card details.

10.2 Third-Party Links

Our services may contain links to third-party websites or resources. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies.

11. COMMUNITY FEATURES

11.1 Current Features

Currently, community features are limited. Any future community features will include:

  • Clear privacy controls

  • Options to participate with a username

11.2 Future Community Groups (Planned 2026)

When we launch community support groups:

  • You will be able to control what information you share

  • Group interactions may be visible to other group members

  • We will provide detailed privacy settings before launch

  • Moderators may have access to group content for safety purposes

11.3 User-Generated Content

Any information you choose to share in community features may be visible to other members. Do not share:

  • Sensitive personal health details you wish to keep private

  • Information that identifies you if you prefer anonymity

  • Protected health information covered by HIPAA

12. INTERNATIONAL DATA TRANSFERS

Our services are based in the United States. If you access our services from outside the U.S., your information will be transferred to and processed in the United States, which may have different data protection laws than your jurisdiction.

13. CALIFORNIA RESIDENTS

If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA). Please contact us for information about exercising these rights.

14. COOKIES AND TRACKING TECHNOLOGIES

14.1 What We Use

Essential Cookies: Required for the App and website to function

Analytics Cookies: Help us understand how users interact with our services

Preference Cookies: Remember your settings and preferences

14.2 Your Choices

You can manage cookie preferences through:

  • Your device settings

  • Browser settings (for website)

  • App settings > Privacy

Note that disabling certain cookies may limit functionality.

15. DO NOT TRACK SIGNALS

Our services do not currently respond to "Do Not Track" browser signals, as there is no universally accepted standard for how to respond to such signals.

16. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy periodically to reflect:

  • Changes in our practices

  • New legal requirements

  • Additional features or services

We will notify you of material changes by:

  • Posting the updated policy with a new "Last Updated" date

  • Sending an email notification to registered users

  • Displaying a prominent notice in the App

Your continued use of our services after changes take effect constitutes acceptance of the updated policy.

17. CONTACT US

If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices:

Email: admin@flourishingthrough.co

Response Time: We will respond to privacy inquiries within 10 business days.

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18. DISPUTE RESOLUTION

Any disputes regarding privacy or personal information will be subject to the dispute resolution provisions in our Terms of Service, including:

  • Initial good-faith negotiation

  • Arbitration (if required)

  • Governing law: Washington State

 

CONSENT ACKNOWLEDGMENT

By using Flourishing Through's services, you acknowledge that you have read, understood, and agree to this Privacy Policy.

 

For Washington residents: You acknowledge your rights under the My Health My Data Act and consent to our collection and processing of consumer health data as described in this policy.

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Flourishing Through

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